Effective Date: 2 November 2024
Company Information:
Content Epic Limited (trading as Epic Media)
Suite G04, 1 Quality Court
Chancery Lane
London, England, WC2A 1HR
Introduction
At Epic Media, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. We encourage you to read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We may collect personal information about you when you interact with us. This information may include:
– Personal Identification Information: Name, email address, phone number, and other contact details you provide.
– Technical Data: IP address, browser type, operating system, and device information, collected automatically when you visit our website.
– Usage Data: Information about how you use our website, products, and services.
How We Use Your Information
We use the information we collect for the following purposes:
– Marketing Communications: To send you newsletters, promotional materials, and other information that may be of interest to you.
– Customer Support: To respond to your inquiries and provide assistance related to our services.
– Analytics: To monitor and analyze usage trends and preferences to improve our website and services.
– Legal Obligations: To comply with applicable laws, regulations, and legal requests.
Data Sharing and Disclosure
Third-Party Service Providers
We do not sell your personal data. However, we may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:
– SPP.co: Your data will be securely stored in their CRM system, and they will handle your information in compliance with data protection regulations.
– Airtable: Your data may also be stored in Airtable, which will only contact you on our behalf.
These third parties are obligated not to disclose or use your information for any other purpose.
Legal Requirements
We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, alteration, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
– Access: You have the right to request copies of your personal information.
– Correction: You have the right to request that we correct any inaccuracies in your personal data.
– Deletion: You have the right to request that we delete your personal information under certain conditions.
– Objection: You have the right to object to our processing of your personal data under certain circumstances.
– Data Portability: You have the right to request that we transfer your data to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the revised policy on our website with an updated effective date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Epic Media
Suite G04, 1 Quality Court
Chancery Lane
London, England, WC2A 1HR
Thank you for trusting Epic Media with your personal information. Your privacy is important to us, and we are committed to protecting it.